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Privacy Policy

Website Privacy Policy

Welcome to The Hope Wellness Center’s website. We aim to provide valuable information and educational resources to our visitors. Please note that your use of this site does not establish a doctor/patient relationship with us, The Hope Wellness Center, nor does it involve diagnosis or treatment. The information provided here should complement consultations with your preferred healthcare provider. We do not guarantee the accuracy or completeness of the information on this website, and it is not intended to offer personalized medical, dental, or surgical advice.

Thank you for visiting our website. This privacy policy outlines how we handle personal information collected on this site. Please read this policy carefully before using the site or providing any personal information. By using the site, you agree to the practices described herein. Any changes to these practices will be posted, but they will only apply to future activities and information, not retroactively. We encourage you to review this policy periodically to understand how your personal information is used.

Please note that this privacy policy pertains specifically to this website. If you visit other websites through links on our site, we recommend reviewing the privacy policies of those websites.

 

Collection of Information

We collect personally identifiable information, such as names, postal addresses, and email addresses, when voluntarily submitted by our visitors. This information is used solely to fulfill specific requests made by you. It will not be used for any other purpose unless you grant us permission to do so, such as adding you to our mailing lists. Text messaging originator opt-in data and consent will not be shared with any third parties.

Cookie/Tracking Technology

This site may use cookie and tracking technology to enhance your browsing experience. Cookies gather information such as browser type, operating system, and visitor count, helping us understand how visitors use the site and customize it accordingly. However, cookies do not collect personal information. If you have previously provided personally identifiable information, cookies may be linked to that information. Aggregate cookie and tracking information may be shared with third parties.

We utilize Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to analyze website usage, with the information generated (including your IP address) stored on Google servers in the United States. Google may transfer this information to third parties as required by law or for processing on Google’s behalf. You can refuse the use of cookies by adjusting your browser settings, though this may limit site functionality. By using this website, you consent to Google processing your data as described above.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation, but only when permitted or required by law, or to prevent actual or potential fraud or unauthorized transactions. We do not provide information to these entities for marketing purposes.

Data Security Commitment

Your personally identifiable information is securely stored. Only authorized employees, agents, and contractors with confidentiality agreements have access to this information. All emails and newsletters from this site provide options to opt out of further communications.

Text Messages:

Hope Wellness Center 

LLC Online SMS Terms of Service


Effective Date: 12/01/2024

Welcome to Hope Wellness Center’s text messaging service. By opting in to receive text message notifications, you agree to these Terms of Service (“Terms”). Please read them carefully.


1. Service Description

Hope Wellness Center offers text message notifications (“Service”) for your convenience. These messages may include, but are not limited to:

  • Appointment reminders and confirmations
  • Notifications to reschedule or cancel appointments
  • Intake form completion reminders
  • Account notifications (e.g., payment updates, no-show fee alerts)
  • General updates regarding your care or account status

2. Consent to Receive Messages

By opting in, you provide express consent to receive text messages from Hope Wellness Center at the mobile number you provide. Message frequency may vary depending on your activity and preferences.

Message and data rates may apply based on your carrier and plan.


3. Opt-Out Instructions

You may opt out of receiving text messages at any time. To unsubscribe, reply with STOP to any message. Once you opt out, you will receive a final confirmation message confirming your removal from the Service.


4. Help and Support

For assistance with the Service, reply with HELP or contact us through the following:


5. User Responsibilities

By using the Service, you agree to:

  • Provide accurate contact information.
  • Not use this Service for any unlawful or unauthorized purpose.
  • Immediately notify us if you believe your phone number has been compromised or changed.

6. Privacy Policy

Your privacy is important to us. To understand how we collect, use, and protect your information, please review our Privacy Policy here:
https://thehopewellnesscenter.com/privacy-policy/


7. Limitation of Liability

Hope Wellness Center is not liable for any delays, delivery failures, or damages resulting from text message communications. The Service is provided “as is” and without warranties of any kind, either express or implied.


8. Modification of Terms

We reserve the right to modify these Terms at any time. Updates will be posted on our website. Continued use of the Service after changes are made constitutes acceptance of the new Terms.


9. Governing Law

These Terms are governed by the laws of the state in which Hope Wellness Center operates, without regard to conflict of law principles.


10. Contact Information

If you have any questions or concerns regarding these Terms, you can reach us at:

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