Privacy Policy
The Hope Wellness Center's Privacy Policy
The Hope Wellness Center (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (thehopewellnesscenter.com) and any related Services. By accessing or using the Services, you acknowledge that you have read and agree to be bound by this Privacy Policy.
We may collect personal information that you provide to us directly, such as your name, phone number, email address, and any other details you choose to submit via website forms or other communications.
We may also collect non-personal information automatically when you access our website, including your IP address, browser type, operating system, and browsing behavior (e.g., pages visited).
We use the information we collect to:
- Schedule and manage appointments.
- Communicate important updates related to appointments, billing, and wellness services (including SMS messages, if you opt in).
- Improve and personalize our Services.
- Respond to your inquiries.
- Comply with legal obligations and protect our rights.
4. SMS Communications & TCR Compliance
- Consent to Receive SMS:
- By providing your phone number and opting in on our website, you consent to receive SMS messages for appointments, billing updates, and wellness follow-ups.
- We do not share, sell, rent, or disclose opt-in phone numbers with third parties for marketing purposes.
- Data Protection:
- Your personal data, including phone numbers and SMS consent, will remain confidential and protected according to this Privacy Policy.
- Opt-Out/Opt-In:
- You may opt out of receiving SMS messages at any time by replying “STOP.” To rejoin, simply reply “START.”
- Message Frequency & Disclosures:
- We generally send 2–3 messages per appointment (reminders and follow-ups).
- Standard message and data rates may apply depending on your mobile carrier.
- For assistance, reply “HELP” or contact us at (401) 324-9100.
5. Data Sharing and Disclosure
- Service Providers who assist in website hosting, scheduling, payment processing, and other business operations, so long as these providers agree to keep your information confidential.
- Legal Requirements when disclosure is necessary to comply with the law or to protect our rights, safety, or property.
6. Cookies and Similar Technologies
We may use cookies, web beacons, and other tracking technologies to enhance user experience. You can adjust your browser settings to refuse or limit cookies, but some features of our site may not function properly without them.
7. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to protect your data to the best of our ability.
For any questions or concerns regarding these Terms, please contact us:
1. Phone: (401) 324-9100
2. Email: [email protected]
3. Address: 513 Broadway, Newport, RI
